Warranty Forever Frequently Asked Questions - Boniface-Hiers Chrysler Dodge Jeep

Q: What does the Warranty Forever Program cover?

A: “It’s basically just like the Factory’s warranty but even better!”

Warranty Forever covers parts and labor on all approved engine, transmission and driveline failures including applicable seals and gaskets. See the reverse side of a Warranty Forever agreement for a list of all the covered components.

Q: What do I have to do to keep my Warranty Forever in effect?

A: “Simply have your factory recommended maintenance done at an authorized service center and we’ll take care of the rest.”

Check your owners manual and have the recommended services performed either at our dealership, or any other pre-authorized service facility within 1 month or 1000 miles of the due date. You can find other authorized service facilities by calling NWAN at 800-810-8458 prior to receiving service.

For maintenance performed at pre-authorized facilities, you will be required to keep your own maintenance records and will be solely responsible to make sure the repair facility performs the correct service at the right intervals. If you have any questions, please contact a Warranty Forever specialist by email at support@nwan.com or by phone at 800-810-8458.

Q: Do I have to have the service done at Boniface Hiers?

A: “No you don’t, but we certainly are the best place to have the services done because we know exactly what to do and when to do it.”

Although we are your authorized Warranty Forever facility and the best place to service the vehicle you are buying from us, you are not required to have the services performed at Boniface Hiers. If you decide to have your vehicle serviced elsewhere, make sure that you choose a licensed repair facility and BE SURE TO CALL and get a pre-authorization PRIOR to having the work done. Call NWAN at 800-810-8458.

Q: What does Warranty Forever really cost?

A: “There is truly NO ADDITIONAL COST to you.”

Warranty Forever is given to you as an additional benefit of doing business with Boniface Hiers. We do not SELL Warranty Forever, we offer it at NO ADDITIONAL CHARGE, to give you the peace of mind to buy from us with confidence. We cannot, and will not, offer the vehicle you buy from us at a lower price by taking away your Warranty Forever.

Q: What’s the CATCH?

A: “Easy, there is NO CATCH.”

Warranty Forever is not a bogus “made up” warranty like the ones promoted by competing dealers. Warranty Forever is a real insurance product that is backed by Assurant Insurance Company and underwritten by the American Bankers Insurance Company. Your Warranty Forever is honored nationwide.

Q: Can I change my own oil?

A: “Unfortunately, No.”

We do understand that changing your own oil is not that difficult. However, our insurance company must be sure that the correct oil and filters are used, and installed by a licensed facility in order to keep your Warranty Forever intact. If you call and make an appointment, we promise to have you in and out as fast and easy as possible.

Q: How can Boniface Hiers afford to offer this program?

A: “The fact is, we know if we don’t provide this kind of protection for our customers, and you do have a major drivetrain failure, you will probably never buy from us again.”

You are the most important part of our business. Our number one priority is to ensure that you are Completely Satisfied with every aspect of doing business with us at Boniface Hiers. We want you to be proud of your experience here.